Policies

Shipping & Delivery Policy

We ship our hand-poured candles and products nationwide. Once your order leaves our Atlanta studio, the carrier assumes responsibility for delivery.

Once a package is marked delivered by the carrier, Eleven45 Candle Co. is not responsible for lost or stolen packages. Customers should contact the carrier directly; however, we will assist with filing claims when possible.

For delivery issues, missing packages, or carrier disputes, please reach out to us at 1145candleco@gmail.com and we will do our best to help.